Controls
Here are the controls implemented at Volunteero to ensure compliance, as a part of our security program.
Product security (5)
Production System User Review
Entity's Infosec officer reviews and approves the list of people with access to production console annually
Situational Awareness For Incidents
Entity maintains a record of information security incidents, its investigation, and the response plan that was executed in accordance with the policy and procedure defined to report and manage incidents.
Vulnerability Remediation Process
Entity identifies vulnerabilities on the Company platform through the execution of regular vulnerability scans.
Centralized Management of Flaw Remediation Processes
Entity tracks all vulnerabilities and remediates them as per the policy and procedure defined to manage vulnerabilities.
Notification of changes
To help determine that only authorized changes are deployed, Entity's key personnel are notified when changes are deployed to the production environment
Data security (10)
Identity Validation
Entity ensures that logical access provisioning to critical systems requires approval from authorized personnel on an individual need or for a predefined role.
Termination of Employment
Entity ensures logical access that is no longer required in the event of termination is made inaccessible in a timely manner.
Production Databases Access Restriction
Entity ensures that access to the production databases is restricted to only those individuals who require such access to perform their job functions.
Multi-factor Authentication
Entity requires that all staff members with access to any critical system be protected with a secure login mechanism such as Multifactor-authentication.
User Privileges Reviews
Entity's Senior Management or the Information Security Officer periodically reviews and ensures that access to the critical systems is restricted to only those individuals who require such access to perform their job functions.
User Access Reviews
Entity's Senior Management or the Information Security Officer periodically reviews and ensures that administrative access to the critical systems is restricted to only those individuals who require such access to perform their job functions.
Encrypting Data At Rest
Entity has set up cryptographic mechanisms to encrypt all production database[s] that store customer data at rest.
Inventory of Infrastructure Assets
Entity develops, documents, and maintains an inventory of organizational infrastructure systems, including all necessary information to achieve accountability.
Data Backups
Entity backs up relevant user and system data regularly to meet recovery time and recovery point objectives and verifies the integrity of these backups.
Testing for Reliability and Integrity
Entity tests backup information periodically to verify media reliability and information integrity.
Network security (8)
Impact analysis
Entity systems generate information that is reviewed and evaluated to determine impacts on the functioning of internal controls.
Limit Network Connections
Entity ensures that the production databases access and Secure Shell access to infrastructure entities are protected from public internet access.
External System Connections
Every Production host is protected by a firewall with a deny-by-default rule. Deny by default rule set is a default on the Entity's cloud provider.
Transmission Confidentiality
Entity has set up processes to utilize standard encryption methods, including HTTPS with the TLS algorithm, to keep transmitted data confidential.
Anomalous Behavior
Entity's infrastructure is configured to review and analyze audit events to detect anomalous or suspicious activity and threats
Capacity & Performance Management
Entity has set up methods to continuously monitor critical assets to generate capacity alerts to ensure optimal performance, meet future capacity requirements, and protect against denial-of-service attacks.
Data used in Testing
Entity ensures that customer data used in non-Production environments requires the same level of protection as the production environment.
Centralized Collection of Security Event Logs
Entity's infrastructure is configured to generate audit events for actions of interest related to security for all critical systems.
App security (4)
Secure system modification
Entity has procedures to govern changes to its operating environment.
Approval of Changes
Entity has established procedures for approval when implementing changes to the operating environment.
Unauthorized Activities
Entity uses Sprinto, a continuous monitoring system, to alert the security team to update the access levels of team members whose roles have changed.
Login Sessions
Entity ensures infrastructure cloud provider login sessions are terminated after a defined length of time.
Endpoint security (5)
Malicious Code Protection (Anti-Malware)
Where applicable, Entity ensures that endpoints with access to critical servers or data must be protected by malware-protection software.
Full Device or Container-based Encryption
Where applicable, Entity ensures that endpoints with access to critical servers or data must be encrypted to protect from unauthorized access.
Endpoint Security Validation
Entity has set up measures to perform security and privacy compliance checks on the software versions and patches of remote devices prior to the establishment of the internal connection.
Session Lock
Entity ensures that endpoints with access to critical servers or data are configured to auto-screen-lock after 15 minutes of inactivity.
Endpoints Encryption
Entity requires that all critical endpoints are encrypted to protect them from unauthorized access.
Corporate security (19)
Code of Business Conduct
Entity has a documented policy to define behavioral standards and acceptable business conduct.
Organizational Structure
Entity maintains an organizational structure to define authorities, facilitate information flow and establish responsibilities.
Roles & Responsibilities
Entity has established procedures to communicate with staff about their roles and responsibilities.
New Hire Policy Acknowledgement
Entity has established procedures for new staff to acknowledge applicable company policies as a part of their onboarding.
Security & Privacy Awareness
Entity provides information security and privacy training to staff that is relevant to their job function.
Periodic Policy Acknowledgement
Entity has established procedures for staff to acknowledge applicable company policies periodically.
Automated Reporting
Entity has provided information to employees, via various Information Security Policies/procedures, on how to report failures, incidents, concerns, or other complaints related to the services or systems provided by the entity in the event there are problems.
Incident Reporting Assistance
Entity has provided information to customers on how to report failures, incidents, concerns, or other complaints related to the services or systems provided by the Entity in the event there are problems.
Assigned Cybersecurity & Privacy Responsibilities
Entity's Senior Management assigns the role of Information Security Officer who is delegated to centrally manage, coordinate, develop, implement, and maintain an enterprise-wide cybersecurity and privacy program.
Management Review of Org Chart
Entity's Senior Management reviews and approves the Organizational Chart for all employees annually.
Management Review of Risks
Entity's Senior Management reviews and approves the "Risk Assessment Report" annually.
Management Review of Third-Party Risks
Entity's Senior Management reviews and approves the "Vendor Risk Assessment Report" annually.
Segregates Roles and Responsibilities
Entity's Senior Management segregates responsibilities and duties across the organization to mitigate risks to the services provided to its customers.
Retention of Policies
Entity ensures that all policy documents are retained for at least (6) years from creation.
Chief Privacy Officer (CPO)
Entity appoints a Privacy Officer to assess and facilitate the entity's compliance with relevant regulatory requirements.
Asset Ownership Assignment
Entity has set up mechanisms to assign and manage asset ownership responsibilities and establish a common understanding of asset protection requirements.
New Hire Security & Privacy Training Records
Entity has established procedures for new staff to complete security and privacy literacy training as a part of their onboarding.
Periodic Security & Privacy Training Records
Entity documents, monitors, and retains individual training activities and records.
Inventory of Endpoint Assets
Entity develops, documents, and maintains an inventory of organizational endpoint systems, including all necessary information to achieve accountability.
